Question 1

How does the AI interviewer work?

Accepted Answer

Our AI interviewer Vera conducts real-time voice conversations with candidates using advanced natural language processing. She generates tailored questions based on the job description and candidate's resume, creating a personalized interview experience that feels natural and engaging.

Question 2

What file formats do you support for resumes?

Accepted Answer

We support PDF and DOCX file formats for resume uploads. Our AI-powered resume parser automatically extracts relevant information and scores candidates against job requirements on a 0-100 scale.

Question 3

Can I integrate with my existing ATS?

Accepted Answer

Yes! We offer integrations with popular ATS platforms like Greenhouse, Workday, Lever, LinkedIn, and Indeed. You can automatically import job postings and candidates, sync data in real-time, and push interview results back to your ATS.

Question 4

How accurate is the AI scoring?

Accepted Answer

Our AI scoring system uses GPT-4 models to analyze resumes and interview responses with high accuracy. The system evaluates candidates on multiple criteria including relevant experience, skills match, communication quality, and cultural fit indicators.

Question 5

Is the platform secure and compliant?

Accepted Answer

Absolutely. We implement enterprise-grade security with role-based access control, data encryption, and compliance with privacy regulations. Each company's data is completely isolated with multi-tenant architecture.

Question 6

Can I customize interview questions?

Accepted Answer

Yes, you have full control over interview questions. While our AI generates tailored questions automatically, you can edit, add, or delete questions for each position. You can also set up prescreen questions and custom evaluation criteria.

Question 7

What exactly does Vera do?

Accepted Answer

Vera conducts early-stage screening by asking applicants targeted questions, gathering key information, and delivering structured candidate summaries. She streamlines the initial process so your team can focus on reviewing qualified candidates.

Question 8

Can Vera replace my recruiters or HR staff?

Accepted Answer

No — Vera is designed to assist your team, not replace them. She handles repetitive, time-consuming screening tasks, giving your staff more time for high-value decision-making and human interactions.

Question 9

Can Vera be customized for our hiring workflow?

Accepted Answer

Yes — you can tailor her questions, tone, and evaluation criteria to match your organization’s needs. She can also integrate with existing ATS or HR systems for seamless handoffs.

Question 10

How does Vera ensure fairness and reduce bias?

Accepted Answer

Vera uses standardized, consistent questions for all applicants, ensuring that every candidate is evaluated against the same criteria. She’s built to complement human judgment, not substitute it, so fairness is always maintained.

Question 11

What about data privacy and security?

Accepted Answer

Vera follows strict data security standards, encrypting all applicant information and keeping it confidential. Data is never shared without consent and can be integrated securely with your systems.

Question 12

How does Vera screen candidates?

Accepted Answer

Vera guides applicants through a short, conversational screening process. She asks targeted questions about skills, experience, certifications, and relevant qualifications, and organizes the responses into structured summaries for recruiters.

Question 13

How long does the screening conversation take?

Accepted Answer

Most applicants complete Vera’s screening in just a few minutes. The process is designed to be fast, intuitive, and efficient, without sacrificing the quality of information collected.

Question 14

Does Vera adapt her questions?

Accepted Answer

Yes — Vera can tailor questions based on the role, applicant background, or organizational needs, ensuring each screening conversation is relevant and precise.

Question 15

Can Vera integrate with our existing systems?

Accepted Answer

Yes — Vera can work alongside your ATS or HR software, sending structured candidate data directly to your preferred platforms.

Question 16

Am I talking to a real person?

Accepted Answer

You’re interacting with Vera, an AI assistant. She’s designed to guide you through the screening process quickly and clearly, but your responses are always reviewed by a human recruiter or hiring team.

Question 17

How long does the screening process take?

Accepted Answer

Most applicants complete Vera’s initial screening in under 5 minutes, depending on the role and the information required.

Question 18

What should I prepare before talking to Vera?

Accepted Answer

Make sure your device has a strong network connection and your microphone is working. Have your skills, experience, certifications, and work history ready to discuss.

Question 19

Can Vera make hiring decisions?

Accepted Answer

No — Vera collects and organizes information to help recruiters make informed decisions. Final hiring decisions are always made by human staff.

Question 20

Is my information safe with Vera?

Accepted Answer

Absolutely. Vera encrypts all data and ensures your information is only used for the purposes of the screening process.

Frequently asked questions

For Organizations & Clients

For Applicants / Candidates